TERMS AND CONDITIONS
Parris Shoes wants to make your life better not harder, so if you feel there is a way we can improve our service to you, let us know, we will be glad to hear from you!
1. INFORMATION ABOUT US
2. YOUR STATUS
3. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
4. PRICE AND PAYMENT
5. AVAILABILITY AND DELIVERY
6. RISK AND TITLE
7. OUR RETURNS AND REFUNDS POLICY
8. CONSUMER RIGHTS
9. OUR LIABILITY
10. IMPORT DUTY
11. WRITTEN COMMUNICATIONS
12. LINKS TO THIRD PARTIES WEBSITES
13. WAIVER
14. ENTIRE AGREEMENT
15. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
16. LAW AND JURISDICTION
- INFORMATION ABOUT US
www.parrisshoes.com is a website owned and operated by Michael Parris (we) trading as Parris Shoes. The company contact details are:-
Parris Shoes, 54 Hookstone Way, Harrogate, North Yorkshire, HG2 7DE, UK.
Phone: 01423 550297
Email: heels@parrisshoes.com
We are not currently registered for VAT.
- YOUR STATUS
By placing an order through our site, you warrant that you are legally capable of entering into binding contracts.
- HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
If you decide to order Products from this website, you can select the Products to be ordered, which will be included in your “basket”. At this point, this website will link with our stock database to confirm whether the selected Products are available in stock (any order is subject to availability). You will then be requested to submit your personal and credit card details, but you will not be charged for the Products as yet. After placing an order, you will receive an order confirmation from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to cheque clearing or credit card approval and to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been despatched (the Despatch Confirmation). The contract between us (Contract) will only be formed, and you will only be charged, when we send you the Despatch confirmation.
Before placing your order, please check the order and the information provided to us, so you can correct input errors before placing your order.
The Contract will relate only to those Products whose despatch we have confirmed in the Despatch Confirmation. We will not be obliged to supply any other Products that may have been part of your order until the despatch of such Products has been confirmed in a separate Despatch Confirmation.
- PRICE AND PAYMENT
The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.
These prices exclude delivery costs, which will be added to the total amount due for each Product ordered as set out in our Delivery Guide.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Despatch Confirmation.
It is always possible that despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices, as part of our despatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when despatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before despatching the Product, or reject your order and notify you of such rejection.
Payment for all Products must be in pound sterling by cheque, postal order or credit card. We accept payment with Visa, Mastercard, Delta, Maestro/Switch, Solo and Electron credit cards.
- AVAILABILITY AND DELIVERY
Subject to Products availability, Parris Shoes aims to deliver goods within 3-4 working days of receipt of order for UK Standard deliveries. Your order will be fulfilled by the delivery date set out in the Despatch Confirmation, unless there are exceptional circumstances out of our control. Your credit card will not be debited with the transaction until your goods are ready for despatch and you receive the Despatch Confirmation. However, for multiple orders, we may charge you upfront for the costs for the delivery of Products that you ordered but are temporarily out of stock. In this case, you will not be charged upfront for such Products until they become available and are despatched to you.
We have tried our utmost to portray the detail, colours and fabric texture of the footwear correctly. However, due to photographic variation and computer settings please allow for slight variation.
- RISK AND TITLE
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
- OUR RETURNS AND REFUNDS POLICY
When you return a Product to us, we will examine the returned Product and will notify you of your refund or exchange via e-mail within a reasonable period of time. We try to process returns as soon as they arrive, but please allow 14 days for your refund or exchange to be processed. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
If you are not completely satisfied with your mail order purchase you can return your order to us at any time within fourteen (14) calendar days of receipt, for a full refund on the cost of the Products or an exchange. Exchanges are subject to availability. Products must be returned unworn and undamaged in their original unmarked packaging. Footwear should only be fitted on carpet for protection. Returned goods found to be worn, damaged, marked, soiled or scratched will not be refunded or exchanged.
We recommend that you send returns by registered or special delivery so that they are insured for you and are traceable. We cannot be held responsible for goods lost in transit. The cost of returning Products to Parris Shoes is borne by you.
Items returned as faulty will be subject to inspection. If the product is deemed to have a manufacturing defect or is not fit for purpose we will offer an exchange or refund. Parris Shoes cannot guarantee against standard wear and tear and we reserve the right to seek a second opinion from an independent body when defect inspections are required. Your statutory rights are not affected.
- CONSUMER RIGHTS
You may cancel a Contract at any time within fourteen (14) calendar days; beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our returns and refunds policy set out in Clause 7.
To cancel a Contract, you must inform us in writing using our returns form and return the Products to us immediately, in the same condition in which you received them, and at your own cost and risk as set out in Clause 7.
This provision does not affect your statutory rights.
- OUR LIABILITY
We warrant to you that any Product purchased from us through our site is of satisfactory quality and fit for purpose.
Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.
This does not include or limit in any way our liability:-
1. For death or personal injury caused by our negligence;
2. Under section 2(3) of the Consumer Protection Act 1987;
3. For fraud or fraudulent misrepresentation; or
4. For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
- IMPORT DUTY
If you order Products from our website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
- WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
- LINKS TO THIRD PARTIES WEBSITES
We may also provide links on our website to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.
- WAIVER
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with Clause 11.
- ENTIRE AGREEMENT
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provide in these terms and conditions.
- OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
We have the right to revise and amend these terms and conditions from time to time.
You will be subject to the policies and terms and conditions in force and posted onto our website at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Despatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
- LAW AND JURISDICTION
English law will govern contracts for the purchase of Products through our site. Any dispute arising from or related to such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
